Effective Date: May 2026
These Terms & Conditions (“Terms”) govern your use of the TicketKaro website and mobile applications (collectively the “Platform”). TicketKaro is a project of DANGO, a registered entity based in Pakistan; DANGO is the party you contract with under these Terms (“TicketKaro”, “we”, “us”).
By accessing or using the Platform, you accept these Terms in full. If you disagree, discontinue use immediately.
TicketKaro is an online marketplace connecting event organisers, stall vendors, and attendees in Pakistan. TicketKaro provides the booking technology only. Every event, screening, journey, and stall is sold and delivered by the organiser or operator, who is solely responsible for it. TicketKaro is not the organiser, promoter, venue, or carrier, and bears no responsibility for the quality, content, safety, legality, timing, postponement, or cancellation of any event, performance, journey, or venue.
The Platform carries two kinds of listing. Some events are sold through TicketKaro under an agreement with the organiser. Others are information-only listings: no ticket is sold here, and the listing exists purely so the public knows an event is taking place.
Listing information — including dates, venues, prices, line-ups, contact details and images — is supplied by organisers or compiled from publicly available sources such as organiser websites, social media pages and press announcements. TicketKaro does not create, verify, endorse, or independently confirm that information, and does not warrant that it is accurate, complete, current, or authorised. Details change without notice and events are cancelled, moved or postponed without anyone telling us.
You must confirm details directly with the organiser or venue before travelling, paying, or relying on a listing in any way. Where a listing is information-only, any payment you make is made to the organiser or venue directly; TicketKaro receives nothing, holds nothing, and is not a party to that transaction.
TicketKaro accepts no liability whatsoever for any loss, cost, disappointment, or damage arising from a listing, including from inaccurate or outdated information, an event that does not take place as described, or any fraudulent, deceptive, or unlawful conduct by an event organiser, operator, venue, agent, or vendor. Such conduct is the sole responsibility of the party engaging in it. If you believe a listing is fraudulent or inaccurate, please report it to support@ticketkaro.pk and we will review it and remove it where appropriate; removal on request is a courtesy and is not an admission of responsibility.
You accept these Terms by using the Platform. TicketKaro may update these Terms at any time; the current version is published on this page and applies from the date it is posted. Continued use constitutes acceptance of the revised Terms.
TicketKaro charges a service fee on each transaction, disclosed at checkout. This fee covers payment processing, platform infrastructure, and customer support. It is non-refundable except in cases of verified platform error.
The Platform is provided on a best-efforts basis. We may change, suspend, or discontinue any feature, and may perform maintenance, without notice and without liability. We do not guarantee uninterrupted or error-free service, and we are not responsible for failures of internet connectivity, mobile networks, devices, scanning hardware, or third-party payment providers.
THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY LAW. We make no warranty regarding any event, organiser, operator, venue, or vendor listed on the Platform, or regarding information supplied by them.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE PAKISTANI LAW, TICKETKARO’S MAXIMUM AGGREGATE LIABILITY TO ANY USER SHALL NOT EXCEED THE PLATFORM SERVICE FEE ACTUALLY RECEIVED AND RETAINED BY TICKETKARO ON THE SPECIFIC TRANSACTION GIVING RISE TO THE CLAIM. TICKETKARO IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFIT, DATA, GOODWILL, OR OPPORTUNITY.
In particular, TicketKaro is not liable for: cancellation, postponement, relocation, or non-performance of an event; denied entry, venue conduct, or crowd management; injury, loss, or damage occurring at a venue; acts or omissions of organisers, operators, vendors, or payment partners; refunds an organiser refuses or fails to fund; the accuracy or completeness of any listing, including information compiled from publicly available sources; or any fraud, misrepresentation, or other unlawful act committed by an organiser, operator, venue, agent, or vendor, whether the listing was ticketed through TicketKaro or information-only.
You agree to indemnify and hold TicketKaro harmless from any claim, loss, or expense arising out of your use of the Platform, your breach of these Terms, or your violation of any law or third-party right. Organisers, operators, and vendors additionally indemnify TicketKaro against all claims arising from their events, listings, and dealings with attendees.
TicketKaro is not liable for any failure or delay caused by events beyond our reasonable control, including acts of God, weather, strikes, civil unrest, government action, power or network failure, or the failure of any third-party service.
Use of Google or Facebook sign-in is additionally subject to Google’s Terms of Service and Meta’s Terms of Service respectively. TicketKaro is not responsible for any interruption or change to those third-party services.
The TicketKaro mobile applications are distributed via the Google Play Store and the Apple App Store. The relevant store’s terms apply alongside these Terms. Application features may differ from the web platform and are subject to change without notice.
The TicketKaro name, logo, and brand identity are the exclusive property of DANGO. Event content including descriptions and images is supplied by, and remains the responsibility and intellectual property of, the respective organiser, who warrants they hold the rights to it.
In the event of a dispute, you must first contact TicketKaro Support at support@ticketkaro.pk and allow 14 working days for resolution before commencing formal legal proceedings. These Terms are governed by the laws of the Islamic Republic of Pakistan. Disputes shall be subject to the exclusive jurisdiction of the courts of Rawalpindi, Pakistan.
If any provision of these Terms is held unenforceable, the remaining provisions continue in full force. Our failure to enforce any right is not a waiver of it. We may assign these Terms in connection with a transfer of the business; you may not assign them. These Terms, together with the Privacy Policy, are the entire agreement between you and TicketKaro regarding the Platform.
DANGO
Support: Help Centre
Website: ticketkaro.pk